silvian@beautifulaudio.biz

         

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Good to know

Earpads

I make earpads for all Grado models based on the L and G-cushions, as well as for the GW100 wireless model.

What I call Small earpads have been designed based on what Grado calls L-cushions, whereas my Large earpads are based on Grado’s G-cushions. I just thought Small and Large better represent what they are.

Headband

The length of the headbands Grado uses seem to be the same, about 28 cm = 11 inch. But the widths and the thicknesses of headbands do differ. The usual headband I make covers widths between 3.5-4 cm. Even the SR60 and SR80 work well with this one. If yours is wider, please contact me.

Manufacturing, Shipment, Import taxes, Returns

Due to the inability of the ecommerce platform I use to cope with all the possibilities for combining products in the shopping cart and other reasons related with shipment, I may correct your order.

  • In general the products will be manufactured as ordered. We estimate that the products will leave NZ in a about a week, and I will email you when that happens.

  • We use DHL Express for shipment. Delivery time is anywhere between 2 and 7 working days anywhere in the world.

DHL offers some associated services: 

  1. Reschedule the delivery at another date up to seven (7) calendar days from the original delivery date

  2. Collect the parcel from a nearby DHL Service Point

  3. Provide an alternative delivery address

I am not aware of any restrictions as to where in the world they can be shipped. If in doubt, ask and I'll check.

  • You are responsible for paying any fees when these products enter your country. Some names I heard of are: customs fees, duties, taxes, handling fees. These depend on the regulations of each country and I can't possibly advise you on it. If you think they may be a concern, please check with your Customs. Usually they have that info on their website.

  • The products, in good condition, can be returned after 30 days for a full refund. The buyer will pay the cost of returning to New Zealand.

Color naming

Most colors can be found on Wikipedia.

The colors you see might not be the colors you would see with your eyes. While I did my best to represent the colors on my photos as close to the real colors, I don’t have the very expensive professional equipment to do that but also, what you see depends on the color calibration of your monitor or display.

Color availability

The available colors are displayed on the Shop page. Some of the products will be displayed fully made, for some there will only be the colors.

Due to the limited quantities of leather or merino I can have in stock and to the fact that what I'll buy new may differ, even slightly, from the old stock, we might need to have a conversation until you settle on a color.

Also, bear the above in mind when only order one of the components (the earpads or the headband) and leave the other for later. 

Color combinations

Both the earpads and the headbands are made of two parts: one is in contact with the skin and the other is, shall we say, on the outside.

If interested, feel free and imagine any color combination from the colors on the Shop page and let me know. This applies to leather. 

Leather, a natural material, may have various kinds of imperfections. I'll take out what I think should not be in the final product such as: holes, rough patches, significant color variations, large creases. But do not be surprised to find things like: slight color variations even on the same piece, small creases, etc. Many consider these as part of the character of the material.

Meaning of "Out of stock"

As of this writing, when I ran out of stock of something, I managed to source new pieces, and so, I believe, there is always hope. I decided to use "Out of stock" instead of removing a color because I like color, it is one of the things I am trying to promote, and I want to give everyone a good idea of what was and may still be available. 

Secure buying

The checkout will be handled by the website builder's secure commerce page: Squarespace.

Cleaning & Maintenance

Merino: let it soak in warm water with a little mild (wool) detergent, for a few minutes. Rinse a few times, squeeze but do not twist to get some water out and let it dry in the shade. Please be aware: merino is a type of wool, and so moths could feed on it.

Leather can be cleaned and maintained with specialized leather products. As it is stated on all the products I know of, the lighter colors leather could darken, and they did in my experiments.

Hybrid products will be a lot more difficult to clean: leather is not recommended to get wet as the oils contained in it will be affected leading to drying and hardening of the leather. If you believe that cleaning will be a regular occurrence, I recommend full merino products.

Latex: I use latex as the bottom piece for the earpads for the GW100 V2 Grado headphones. I needed something really flexible in order for the earpad to go over that ridge. As it is not under much stress or in contact with damaging factors, I would expect it to last for a very long time. It does not appear to need any special maintenance for where and how it is used in this context.

Communication

You can contact me via the link at the bottom of every page, except Shop.

This is a small business and a first for me, and so I would like to take the opportunity to learn how to do better by hearing from you, the clients. Please feel free and suggest anything, offer feedback on my products, whatever you think I should know.

Thanks,

Silvian